Personal Stories

It’s really hard to find out where to go to get help. There’s just not enough information out there about where to go to get help.

My son has been on a waiting list for emergency services at the CSB for two weeks. He’s been assessed but there is a waiting list for therapists.

It took almost two months, maybe a little longer, to get our first appointment, and we were in a situation of great crisis…It delayed the process of healing for the child and the family in general.

If you call 5 different people at the county, you get 5 different answers.

They all of a sudden send you to another agency and they can’t even tell you how to get in touch with them. I mean often they can’t so much as give you a phone number.

They don’t appear to share information at all between the schools and mental health system and residential treatment and your doctors, whatever. They don’t voluntarily share the information and if you make a written request for your child’s records it takes you months, literally, to get them.

My daughter’s [symptoms] would come and go because she could only see her counselor once a month. And they got to where they called me one day to talk about my schedule and the counselor said she wanted to start seeing her every week but she wanted [my daughter] to miss some school. And I don’t want her to have to do that because school doesn’t like that. So as of now she can’t see her counselors once a week.